Support

Help for capture, accounts, and output.

Harken support is handled by Fortide Network and Data Solution at hello@hemisthia.com.

Account

Sign in, switch accounts, or manage profile data.

Billing

A signed-in account is required. Plus is $10/month. Pro is $30/month. Sign in or email support for plan help.

Paddle payment support

When Paddle is shown on your receipt or checkout, Paddle handles buyer payment support, returns, receipts, and subscription payment questions at paddle.net.

Security

Account access, plan access, data boundaries, and support questions.

Report a problem

In Harken, open Settings → General → Send feedback. Review each diagnostic item before sending a private report, then follow replies in My reports.

Feature requests

Read ideas, vote on what matters, or suggest something new.

Policy links.